Product Designer
- Full-time
- San Francisco
- Product
At Vineti, we create solutions that scale for healthcare. We are developing products that help deliver cures for cancer in the cell and gene immunotherapy space. Our products form a mission critical, service-oriented, auditable software platform that supports multiple client-facing applications in a regulated market.
We are looking for a full stack product designer who can work in a fast-paced, professional environment. You will help create highly usable, mission-critical software for a medical cell therapy service. This position is full-time and based in our San Francisco office.
What you'll be doing
- Understand business goals and user needs. Communicate with both internal and client-side design, engineering, business and marketing teams to understand requirements, shape scenarios and user stories, and translate them into products.
- Research users in a complex system. Observe diverse users in various medical settings to understand the system and their experience and pain points. Test designs with users, solicit feedback and iterate on improvements. Synthesize and prioritize research findings. Balance feedback from users, FDA compliance, subject matter experts, PM, engineering.
- Design intuitive and reliable medical software products. Based on the goals and needs for our users and clients, create user flows, UI specs, interaction design, and mockups as needed.
- Collaborate and iterate to get it right. Work with fellow designers and engineers to generate multiple designs to solve a need, evaluate tradeoffs, and test and implement the most promising solutions.
- Documenting designs. As a medical service, our functionality must pass FDA approval. Fully flesh out and document designs and workflows as needed for validation and testing.
The following experience and skills are important to us
- Training. Formal training (Bachelors/Masters) in Design, HCI or related field, or 2+ years of professional experience as a UX designer. Demonstrated experience crafting usable interfaces, including research, structure, and flow.
- Collaborative. Ability to interact with both technical and nontechnical people to complete a project.
- Process-oriented. Experience working with Agile software teams, and an interest in shaping and improving team processes.
- Tools. Familiarity with standard design and prototyping tools, and a working understanding of front end web technologies.
- Up to date. Familiar with ongoing trends in design for relevant platforms (desktop, mobile, tablet).
- Startup life. Comfort with a fast-paced environment and changing requirements. Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity.
Bonus skills
- Lean Startup affinity
- Agency experience
Company culture and benefits
- Mission driven and passionate about making things that matter in healthcare and solving complex problems in personalized medicine
- We’re a fast growing company backed by major investors
- Equity
- Health and dental benefits for you and competitive coverage for your family
- Flexible work hours
- Open vacation policy - take time when you need it
- We support remote work when needed
- Opportunities for growth
Senior Customer Support Representative
- Full-time
- San Francisco
- Product
At Vineti, we create solutions that scale for healthcare. Specifically, we develop software products that help deliver personalized medicines like cures for cancer. This includes creating a service-oriented, auditable, software platform to support multiple client-facing applications in a regulated market. Highly impactful and mission critical!
We are looking for an experienced Senior Customer Support Representative to help establish and drive our client and user support activities. You will work across the organization to provide a seamless customer support experience and to help improve our software product offerings.
What you’ll be doing:
- Establish and set up customer support processes
- Support customers via different mediums (e.g. email, phone)
- Prioritize and triage support tickets
- Manage system user accounts
- Regularly report out on customer support activities
- Lead the selection and implementation of relevant tools
- Define a deep integration of customer support tools with the platform
- Work with Product, Design, and Engineering on product iteration and issue resolution
- Collaborate with Compliance to satisfy regulatory guidelines (e.g. FDA)
The following experiences and skills are important to us:
- 4+ years Customer Support Experience
- Experience building a customer support organization, processes and tools
- Effective communication and interpersonal skill
- Experience supporting software products
- Experience with healthcare, pharmaceutical, or medtech industries and concepts (e.g. HIPAA)
- Motivated to improve processes and make work more efficient
- Experience using CRM's
- Strong problem solving skills
- Demonstrates initiative; results oriented
- Extreme focus on detail
- Collaborative work style
- Comfort with a fast-paced environment and changing requirements
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
Bonus skills:
- Experience working with an engineering organization
- Experience supporting SAAS products
- Experience supporting EHR systems
COMPANY CULTURE AND BENEFITS:
- Mission driven and passionate about making things that matter in healthcare and solving complex problems in personalized medicine
- We’re a fast growing company backed by major venture capital firms
- Equity
- Health and dental benefits for you and competitive coverage for your family
- Flexible work hours
- Open vacation policy - take time when you need it
- We support remote work when needed
- Opportunities for growth
Senior Software Validation Engineer
- Full-time
- San Francisco
- Quality
At Vineti, we create solutions that scale for healthcare. Specifically, we develop software products that help deliver personalized medicines like cures for cancer. This includes creating a service-oriented, auditable, software platform to support multiple client-facing applications in a regulated market. Highly impactful and mission critical!
We are looking for a Senior Software Validation Engineer to be responsible for implementing all Software Quality functions to meet FDA requirements and execute software validation.
WHAT YOU’LL BE DOING:
- Work with clients to define and implement validation requirements
- Define and document testing requirements for IQ/OQ/PQ
- Write/Update/Review/Approve SOPs and QA procedures
- Write/Update/Review/Approve QA documents needed to support the business
- Support audits of Vineti
- Support Software Development
- Support and Witness test protocol execution
THE FOLLOWING EXPERIENCE AND SKILLS ARE IMPORTANT TO US:
- Minimum of 5 years of pharmaceutical or biotechnology industry experience
- Minimum 3 years in a quality assurance/regulatory compliance position
- Experience and knowledge of Regulatory Software Development Life Cycle (SDLC).
- Working knowledge of Quality Management Systems (QMS)
- BS/BA Bachelor’s Degree in Business and/or Life Sciences or demonstrated experience
- Ability to collaborate and partner with various internal product teams
- Must be disciplined and detail oriented
- Strong written and oral communication skills
- Comfort with a fast-paced environment and changing requirements
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
BONUS SKILLS:
- Specific experience deploying a Cloud based, GAMP 5 specific Regulatory application
- Experience with a Quality Management Systems Vendor (QMS)
- Knowledge of Document Management
COMPANY CULTURE AND BENEFITS:
- Mission driven and passionate about making things that matter in healthcare and solving complex problems in personalized medicine
- We’re a fast growing company backed by major investors
- Equity
- Health and dental benefits for you and competitive coverage for your family
- Flexible work hours
- Open vacation policy - take time when you need it
- We support remote work when needed
- Opportunities for growth
Software Full Stack Engineer, Armenia
- Full-time
- Yerevan, Armenia
- Engineering
At Vineti, we create solutions that scale for healthcare. Specifically, we develop software products that help deliver personalized medicines, especially as an application for cancer treatments. This includes creating a robust software platform to support client-facing applications in a regulated market. Highly impactful and mission critical!
We're excited to hire a full stack engineer with at least 2 years of experience to join our development team. As an individual contributor you will be involved with implementing new features in the Backend, Frontend and Database of a mission critical application.
We work primarily with JavaScript, React, Ruby on Rails, PostgreSQL, on top of AWS services.
We're looking for strong full stack web developers with experience in JavaScript, SQL and related MVC technologies (Python, PHP, Java, .Net) who are excited to learn on the job!
WHAT YOU’LL BE DOING:
- Build Rails based services to support user-facing applications
- Build React based apps that rely on REST-ful APIs
- Write unit and integration tests
- Work closely with product managers and designers
THE FOLLOWING EXPERIENCE AND SKILLS ARE IMPORTANT TO US:
- Well-rounded engineer
- Experience in front end with JS and JS frameworks
- Experience with back-end MVC frameworks
- Familiarity with Databases and SQL
- 2+ years of software engineering experience
- Care deeply about your work and about the success of your projects
- Able to consistently deliver high quality code
- Communication skills and a team mindset
- Comfort with a fast-paced environment
BONUS SKILLS:
- Experience with back-end frameworks: Ruby on Rails
- Experience with front-end frameworks: Angular, Ember, React, Backbone
- Degree in Computer Science or a related field
COMPANY CULTURE AND BENEFITS:
- Mission driven and passionate about making things that matter in healthcare and solving complex problems in personalized medicine
- We’re a fast growing company backed by major investors
- Opportunities for growth
Solutions Project Manager
- Full-time
- San Francisco
- Product
At Vineti, we create solutions that scale for healthcare. Specifically, we develop software products that help deliver personalized medicines like cures for cancer. This includes creating a service-oriented and auditable software platform to support multiple client-facing applications in a regulated market. Highly impactful and mission critical!
We are looking for a Solutions Project Manager to carry out implementation projects activities through a period of rapid product and company growth. You will be the key integration point to the Customer, and work internally with Product, Design and Engineering teams to facilitate the discovery, development and deployment phases of the customer engagement process. You will also work closely with Quality team and Technical Writers on documentation around validation, security and specifications.
You will also be collaborating with Business Development and Marketing teams to assist with client relations and identify new opportunities. You will be required to travel often and be engaged with customers on-site 50% of the time.
What you’ll be doing:
- Working closely with customer business owners and project managers
- Work on-site with customers to guide complex requirement gathering, building, testing and deployment phases
- Constantly evaluate customer needs, anticipate and mitigate risks
- Scheduling, coordinating and running meeting with customers, product and implementation teams
- Tracking critical path, risks and resources and ensuring project delivery in a timely manner
- Facilitating discussions (Inception, research workshops, etc...)
- Tracking, communicating and summarizing project status on a daily and weekly basis
- Understand critical elements of the system to constantly evaluate impact on Patients and other ultimate end-users
- Communicating regularly to sales and BD organizations and other key stakeholders
- Synthesize complex information and system requirements through workflow diagrams, SIPOCs, etc.
- Maintain up to date documentation for product, engineering and regulatory, including specification and requirement documents
- Document decisions and process; bring systematic tools to follow up on action items and maintain large quantities of information
- Proactively think about additional opportunities to support the customer through platform expansion
- Assist in responding to customer RFP
- Manage internal and external resources on customer-facing project tasks
- Position requires up to 50% travel and a valid driver's license
The following experiences and skills are important to us:
- 3+ years with Project Management / Customer Implementation or related role
- Experience in Software
- Effective presentation and interpersonal skills
- Strong analytical and problem solving skills
- Demonstrates initiative; results oriented
- Extreme focus on detail; highly organized
- Collaborative work style
- Comfort with a fast-paced environment and changing requirements
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
Bonus skills:
- Experience working in an Agile Software Environment
- Experience in Pharmaceutical manufacturing and supply chain
- Experience with enterprise applications in healthcare (e.g. ERP, EHR, MES, etc.)
- Understanding of pharmaceutical or medical device regulation
- GAMP5 and HIPAA Experience
- BA/BS in science or technical field
Company Culture and Benefits:
- Mission driven and passionate about making things that matter in healthcare and solving complex problems in personalized medicine
- We’re a fast-growing company backed by major venture capital firms
- Equity
- Health and dental benefits for you and competitive coverage for your family
- Flexible work hours
- Open vacation policy - take time when you need it
- We support remote work when needed
- Opportunities for growth
Talent Acquisition Manager
- Full-time
- San Francisco
- Operations
At Vineti, we create solutions that scale for healthcare. Specifically, we develop software products that help deliver personalized medicines like cures for cancer. This includes creating a service-oriented, auditable, software platform to support multiple client-facing applications in a regulated market. Highly impactful and mission critical!
The Talent Acquisition Manager is responsible for delivering all facets of recruiting and on-boarding throughout the organization. This will be achieved through the development of local and national recruiting plans, employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas.
Vineti is looking for an energetic individual to ensure that we are building the best possible team and culture. This multi-faceted role offers an excellent opportunity to grow with a motivated team of entrepreneurs in a start-up company culture.
WHAT YOU’LL BE DOING:
- Develop recruitment strategy, including job posting optimization, job board placement and campaigns
- Identify and source talent for current open roles
- Work closely with hiring managers to develop and execute recruiting plans
- Manage the recruitment life-cycle, including initial assessment, interviews, offers and on-boarding
- Schedule phone and onsite interviews, conduct prescreening interviews
- Conduct regular follow-up with hiring managers to determine the effectiveness of recruiting plans and implementation
- Maintain all pertinent applicant and interview data in the Applicant Tracking System (ATS)
- Increase awareness by improving online messaging, organizing events, etc..
- Network through industry contacts, events and relevant interest groups
- Develop a pool of qualified candidates in preparation of future needs
- Research and recommend new sources for active and passive candidate recruiting
- Build networks to find qualified passive candidates
- Coordinate and implement college recruiting initiatives
- Manage external recruiters and recruiting services
- Assist in performing reference and background checks for potential employees
- Assist in writing and forwarding rejection letters.
- Assist in preparing and sending offer packages.
- Assist in preparing and walking through new employee orientation packages
THE FOLLOWING EXPERIENCE AND SKILLS ARE IMPORTANT TO US:
- Experience with technical recruiting
- Proven candidate sourcing and relationship building skills
- Excellent organizational skills
- Excellent computer skills and email management
- Effective oral and written communication
- Excellent interpersonal and coaching skills
- General knowledge of various employment laws and practices
- Ability to work with various departments and foster teamwork
- Ability to work independently with minimal supervision
- Experience with Applicant Tracking Systems (ie Lever, Greenhouse)
- Must be able to identify and resolve problems in a timely manner
- Ability to travel for recruitment meetings, college visits, and career fairs and maintain a flexible work schedule
- 3-5 years of human resources or related experience
COMPANY CULTURE AND BENEFITS:
- Mission driven and passionate about making things that matter in healthcare and solving complex problems in personalized medicine
- We’re a fast growing company backed by major investors
- Equity
- Health and dental benefits for you and competitive coverage for your family
- Flexible work hours
- Open vacation policy - take time when you need it
- We support remote work when needed
- Opportunities for growth