Privacy Shield

Vineti complies with the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield  Frameworks, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom, and Switzerland to the United States.  Vineti has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit

Personal data collected, as noted in our Privacy Policy includes contact information for business purposes and, in the Vineti system, for our customers, patient-protected health information (PHI). Vineti commits to protect all such data received from the EU, United Kingdom, or Switzerland per the principles of the Privacy Shield.

The protected health information maintained by Vineti is managed on behalf of our customers, in order to provide personalized medical services to their customers, the patients.

Inquiries or complaints under the Privacy Shield should be directed to our Privacy Officer, at

Vineti does not disclose the information it hosts to third parties, other than in using AWS as the platform for its services. Vineti customers make use of the Vineti service to share protected health information with partners.

Individuals have the right of access to their personal data, and should contact our Privacy Officer, at Vineti maintains PHI on behalf of its own customers, and is constrained by those parties on limits to use or disclosure of those data.

JAMS, an alternative dispute resolution provider based in the United States, is the independent dispute resolution body designated to address complaints and provide appropriate recourse free of charge to the individual under the EU-U.S. and Swiss-U.S. Privacy Shield.

Vineti is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.

It is possible, under certain conditions, for individuals to invoke binding arbitration.

Vineti also has the requirement to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, Vineti recognizes its liability in cases of onward transfers to third parties.

Effective Date: November 25, 2019